With over ten years in SaaS and leadership, Ryan’s touched virtually every marketing discipline.
With over ten years in SaaS and leadership, Ryan’s touched virtually every marketing discipline.
We’ve all heard the saying “If it ain’t broke don’t fix it.” This mindset might keep things safe, but in the world of design, playing it safe leaves you stuck in mediocrity. Sure, tried-and-true design concepts get you from point A to point B without much fuss. But if you’re not pushing boundaries, are you truly connecting with your audience?
Take it from the world of art and music, where legends like Andy Warhol and The Velvet Underground turned traditional conventions on their heads—and ended up creating timeless cultural works in the process.
If your brand feels like it’s on autopilot, maybe it’s time to rethink how you approach your design strategy. This isn’t about changing things just for the sake of it—it's about knowing when and how to break the mold.
The world has changed, and so have customer expectations. Today’s audiences crave authenticity, creativity, and experiences that feel fresh. They’re drawn to brands that have a point of view, that are willing to take a risk and stand out. So while consistency has its place, so does disruption.
Think of it this way: by taking a calculated risk in your design, you’re sending a signal that your brand is willing to innovate. It's about showing your audience that you’re not just following trends but creating your own. You’re saying, “We’re confident enough to be different.”
Whether it’s using unexpected colors, dynamic typography, or experimenting with asymmetrical layouts, there’s a world of design possibilities that will help your brand stand out. Just as artists and musicians throughout history have dared to challenge the status quo, brands need to be willing to experiment. If you’re not pushing the envelope, your competitors might.
Staying with what works isn’t without its merits. Classic design principles are classic for a reason—they’re timeless, reliable, and evoke a sense of familiarity that puts your audience at ease. Clean lines, harmonious colors, and predictable layouts signal that your brand is trustworthy and dependable.
This is especially true if you're targeting a market that leans on tradition (think finance, healthcare, or legal services). In this case, familiar design elements are comforting. When customers know what to expect, they’re more likely to trust you with their hard-earned dollars. Time-tested designs are also easy to execute. There’s no need to reinvent the wheel when a well-oiled machine is already in place.
But here’s the flip side: when everyone is playing it safe, it’s harder to stand out. In markets saturated with competitors, blending in might keep you from losing, but it won't help you win.
Looking for an example of taking design risks? Look no further than Andy Warhol. In 1967, he designed the cover for The Velvet Underground & Nico, breaking nearly every convention of album art at the time. Instead of the usual bold imagery or band photography, Warhol opted for a simple, almost minimalist image: a banana with a peel-away sticker.
But it gets better. Beneath the sticker was a flesh-colored banana. The design was quirky, interactive, and unlike anything anyone had ever seen before. It wasn't just a cover, it was an experience.
Warhol’s design taught us not to be afraid of introducing a sense of playfulness and interactivity into your brand. Whether it's through surprising elements on your website, unexpected packaging, or clever micro-interactions in your digital content, there’s always room for a little fun.
Subscribe to On the Record, the hard-hitting podcast that combines valuable marketing insights with classic music with surprising results.
Knowing when to push your design boundaries is crucial, as not all moments are ideal for experimentation. While staying safe has its place, embracing bold design choices at the right time can transform how your brand is perceived.
Here are a few situations where it makes sense to take risks with your design strategy:
If your brand has hit a growth ceiling and you’re noticing diminishing engagement, it’s a clear sign that your current design approach may have become too predictable. Maybe your social media posts aren’t generating the same excitement, your website traffic has stagnated, or your email open rates are steadily declining.
In such cases, a daring design overhaul can reignite interest. By embracing fresh visuals, unexpected layouts, or vibrant color palettes, you can recapture attention and generate buzz.
If your brand targets a younger or more creative demographic—such as Gen Z or Millennials—they’re likely more receptive to adventurous design elements. These audiences thrive on novelty, creativity, and brands that aren’t afraid to push the envelope.
Consider your audience. Are they digital natives who engage with memes, animated content, or interactive design elements? If so, this might be your green light to push your creativity further. Experimenting with dynamic visuals, interactive web designs, or even gamification can help capture their attention and encourage deeper engagement.
When you’re up against competitors with similar offerings, design is your secret weapon. A bold design can be the differentiator that grabs attention and convinces potential customers to give your brand a chance—even if your product or service is relatively similar to your competitors’. Remember, In crowded spaces, playing it safe won't get you noticed. Bold, unexpected design choices can be the hook that turns heads and attracts customers.
Sometimes, a brand that’s been around for decades feels outdated. If your brand identity is stuck in the past, introducing an edgier design could breathe new life into it.
However, the key is to refresh your design without completely alienating your loyal customers. When Coca-Cola introduced its “Share a Coke” campaign, swapping its iconic logo with people’s names, it was a massive risk that paid off. By tweaking a familiar element rather than a total overhaul, they balanced innovation with nostalgia.
If you’re expanding into a new market it’s the perfect opportunity to experiment with design. What works in one region may not resonate in another. Consider tailoring your campaigns to reflect local culture while still tying it back to your core brand identity. This balance between consistency and localized creativity will allow you to connect on a deeper level with diverse audiences.
Want to dive deeper into brand and design theory? Check out episode 3 of our new podcast On the Record for an in depth conversation on the topic.
While taking creative risks is a great way to grow your brand, there are times when sticking to conventional design principles is the smarter choice. Consistency, reliability, and familiarity still hold immense value in certain contexts.
Here are a few scenarios where it’s better to play it safe with your design:
Not all audiences crave innovation and novelty—some are more drawn to tradition and familiarity. This is especially true for brands targeting older demographics or conservative markets. Customers who have grown accustomed to a certain look and feel may find abrupt changes disorienting or off-putting.
Take luxury brands like Rolex or Mercedes-Benz, for example. These brands rarely deviate from their established visual identities because their audiences value the heritage and prestige that have been built over time. A sudden shift to a modern, trendy look might alienate loyal customers who have grown to trust the brand’s consistent messaging.
Industries like healthcare, finance, and legal services are governed by strict regulations and are often built on trust and reliability. If your brand operates in one of these spaces, pushing the envelope on design could send mixed signals that undermine your credibility.
For instance, customers looking for financial advice or legal services are less interested in edgy aesthetics than they are in trustworthiness and professionalism. Bold design choices might inadvertently come across as gimmicky or unprofessional. In these sectors, clean layouts, traditional typography, and subdued color palettes are often more effective at conveying security and expertise.
Consistency is the bedrock of brand recognition. If your brand is already struggling with consistency—say, your website, social media, and print materials all have different aesthetics—then it’s time to get back to basics. Experimenting with new designs before aligning your existing assets will create even more confusion.
The goal is to create a cohesive and unified experience for your customers. Once you’ve achieved that, you can start exploring creative designs in a way that still aligns with your core identity.
Taking risks is great, but there needs to be a strategy behind it. You also want to be able to see when your risks paid off, and when they didn’t. That’s where A/B testing comes in.
By testing different versions of your design, you can gauge which elements resonate most with your audience before committing to a full overhaul. Here are some tips to better measure the success of your design changes:
The Velvet Underground, under the creative direction of Warhol, was a band that wasn’t afraid to make people uncomfortable. Their self-titled debut album was filled with themes and sounds that were raw, experimental, and far removed from the pop hits of the 1960s. Critics didn’t know what to make of it at first. But over time, the album’s influence grew, proving that being ahead of your time can pay off in the long run.
For brands, this story is a reminder that initial resistance or confusion doesn’t mean you’re doing it wrong—it might mean you’re just ahead of the curve. If you believe in your creative vision, sometimes it’s worth sticking to your guns even if the immediate results aren’t what you expected.
Want more marketing strategies, opinions, and tips? Subscribe to On the Record, the podcast that mixes the latest marketing happenings with our own musical tastes. We guarantee you haven’t heard anything like it.
Subscribe to On the Record, the hard-hitting podcast that combines valuable marketing insights with classic music with surprising results.
As a people-first marketing leader, Ryan focuses on simplifying the complex and delivering exceptional value to businesses of all sizes. With over ten years in SaaS, he’s built teams that were included on the Inc 500 fastest growing list, and touched virtually every marketing discipline, including creative direction, demand generation, and advertising.
Create web pages, explore our integrations, and see if we're the right fit for your business.
Create web pages, explore our integrations, and see if we're the right fit for your business.